This Privacy Policy ("Privacy Policy") outlines the privacy practices applicable to the website owned and operated by [Charcoal Dust] ("Company"). The Company is dedicated to providing Design services and educational content through various mediums, including but not limited to audio, visual, textual, or physical means.

This document is published in accordance with the Information Technology Act, 2000, and the rules made thereunder, which mandate the publication of rules, regulations, and privacy policies on the Company's online portal. Please carefully review this Privacy Policy before accessing the website and using our Services.

For the purpose of this Privacy Policy, the terms "us," "we," and "our" refer to the Company, and "you," "your," or "user" refers to the person accessing or using the website and availing the Services.

The protection and security of your personal information are our top priorities, and we have implemented reasonable measures to safeguard the confidentiality of user information transmitted through the internet.

By using our Services, accessing the website, or providing us with your information under the applicable Terms of Use, available at [Terms & Conditions link], you agree to the terms outlined in this Privacy Policy. You also expressly consent to our use and disclosure of your Personal Information (as defined below) in accordance with this Privacy Policy. If you do not agree to this Privacy Policy, kindly refrain from using our Services and the website or sharing any information with us.

COLLECTION OF INFORMATION

We may collect and process information from you through your access and use of the website and Services. This includes personal information provided by you, such as your name, address, email address, phone number, gender, photograph, date of birth, bank account details, login credentials, and passwords. Additionally, we may receive data about the devices you use to access the website, including network and communication information, IP address, and other relevant details.

Cookies, web beacons, tracking pixels, and similar technologies may be used on the website to enhance your experience. The information collected is collectively referred to as "Personal Information."

USE OF THE INFORMATION COLLECTED

Use of the Information for Services

Cookies and IP Address

Cookies are employed to record aspects of your visit, identify user behavior, and personalize your experience. You can manage your cookie preferences in your browser settings.

SHARING OF INFORMATION

Sharing
Aggregated demographic information may be shared with third parties, not linked to any identifiable Personal Information. The Company is not liable for the transfer of Personal Information due to events beyond its control.

Consulting
Third-party partnerships may involve sharing necessary Personal Information for specific services, subject to contractual restrictions.

Targeted Advertising
Information may be shared with third-party service providers for targeted advertising based on your browsing history, cache, IP address, and domain name.

Regulatory Disclosures
Cooperation with government and law enforcement officials may require the access, use, and disclosure of your information to comply with applicable laws.

Referrals
When referring a Service, names and email addresses/numbers may be shared with your consent.

Link to Third-Party Websites
The website may contain links to third-party websites, and we are not responsible for the privacy practices of such third parties.

SECURITY OF INFORMATION

Reasonable security measures are implemented to protect Personal Information. Access is limited to authorized personnel, and the Company is not responsible for third-party confidentiality, security, or distribution of Personal Information.

EXCLUSION

This Privacy Policy applies solely to information collected by the Company through the website and Services. It does not cover information in the public domain, unsolicited information, or information governed by the Terms of Use.

RIGHT TO WITHDRAW CONSENT

You have the right to withdraw your consent for the collection, use, and disclosure of your Personal Information. Withdrawal should be communicated in writing to [info@charcoaldust.in]. We will respond within a reasonable timeframe.

DATA RETENTION

Personal Information will not be retained longer than necessary. If you delete your account or withdraw consent, we may retain information as needed for legal obligations, dispute resolution, and other business reasons.

RIGHT TO CORRECTION

Users can access and correct their Personal Information. It is your responsibility to maintain accurate information, and we are not liable for the accuracy of shared information.

OPT-OUT PROCEDURES

You may opt-out of non-account related communications by clicking "unsubscribe" or emailing [info@charcoaldust.in]

NOTIFICATION OF CHANGES

This Privacy Policy may be updated periodically, and it is your responsibility to check for updates. Continued use of the website and Services after changes will constitute acceptance.

GRIEVANCE REDRESSAL AND GRIEVANCE OFFICER

You acknowledge reading and agreeing to all provisions of this Privacy Policy.


Last Updated on 08 January 2024